Privacy Policy

1) Key Commitments

• We do not sell your personal information.
• We do not share personal or health data with third parties for their own marketing or independent use.
• We only use strictly necessary service providers (e.g., secure hosting) under contract and confidentiality to run the App.
• Health data is processed solely under your direction to provide the App’s functionality.

2) Information We Process

• Account & Contact: name, email, organisation, role.
• User Content (may include health data): reports, files, notes, attachments and related metadata you upload.
• Device & Usage (minimal): device model, OS/app version, diagnostics/crash logs, timestamps (to secure and improve the App).

We do not collect precise geolocation or advertising identifiers.

3) Legal Bases / Grounds

Depending on your jurisdiction, we rely on:

• Your consent (especially for processing health data you upload);
• Performance of a contract (to provide the App);
• Legitimate interests (security, debugging, improving reliability);
• Legal obligations (responding to lawful requests).

You may withdraw consent at any time, but this won’t affect processing already performed and may limit functionality.

4) How We Use Data

• Provide, operate and secure the App; host and display your User Content; sync across devices.
• Authenticate accounts; respond to support requests.
• Maintain reliability, perform diagnostics, and improve usability.
• Comply with law and enforce Terms.

5) Sharing & Disclosure

We do not share your data with third parties for their own purposes. We may disclose data:

• to service providers acting on our behalf (hosting, error logging, email delivery) under data-processing agreements;
• when required by law, to protect rights, safety or security; and
• in a business transfer (merger/acquisition), with continued protection consistent with this Policy.

6) Health Data Handling

• Health information you upload is encrypted in transit and at rest and processed only to provide the App to you.
• We do not use health data for advertising, profiling for marketing, or selling.
• If you upload others’ health data, you are responsible for having a lawful basis and consent.
• We are not a HIPAA-covered entity or medical provider, unless a separate written agreement states otherwise.

7) Security

We implement reasonable safeguards (encryption in transit/at rest, access controls, least-privilege, monitoring). No method is 100% secure; please use strong passwords and protect your devices.

8) Data Retention & Deletion

We retain data while your account is active or as needed to provide the App and comply with legal obligations. You (or your org admin) may request deletion of your account and User Content at sahil.jain@technocompanion.com. Backups may persist for a limited period before being overwritten.

9) International Transfers

Data may be processed in countries other than yours. Where required, we use appropriate safeguards (e.g., contractual clauses) to protect your information.

10) Your Rights

You may have rights to access, correct, delete, port, or restrict your personal data, and to object or withdraw consent.

11) Children

The App is not intended for children under 13 (or the minimum age in your jurisdiction). We do not knowingly collect data from children. If you believe a child provided data, contact us for deletion.

12) Changes to this Policy

We may update this Policy; see the Effective date above. Material changes will be notified in-app or by email.

13) Contact & Grievance